forum.ireksoftware.com

Discussion board of IrekSoftware.com products.

NOTE: This forum is READ ONLY

Board index » TRAY HELPER releated » General discussion about Tray Helper (in ENGLISH)

All times are UTC [ DST ]




 Page 1 of 1
 [ 9 posts ] 
  
AuthorMessage
busboy
Posted: Sat Nov 04, 2006 3:22 pm 
Offline

Joined: Sat Nov 04, 2006 3:06 pm
Posts: 4
has anyone had the problem of tray helper 5 closing on its own
it seems to close after about 30 min the tray icon is still in the task bar but thare is no recorded e-maiks shown & if i pass over the icon with the curser the icon then disappears and you have to restart the program with the tray helper icon


Top
   
 
irekz
 Post subject:
Posted: Sat Nov 04, 2006 8:58 pm 
Online
Site Admin

Joined: Sun Oct 12, 2003 9:12 pm
Posts: 263
Location: Krakow, Poland
I had an isolated reports about such behaviour.
Can you tell me if you have any plugins enabled and if problem is still there when all plugins are disabled?

Thanks!
Irek


Top
   
 
busboy
 Post subject:
Posted: Sat Nov 04, 2006 9:26 pm 
Offline

Joined: Sat Nov 04, 2006 3:06 pm
Posts: 4
HI irekz no have no plugins installed not even altered any settings added mail accounts


Top
   
 
busboy
 Post subject:
Posted: Mon Nov 06, 2006 6:57 pm 
Offline

Joined: Sat Nov 04, 2006 3:06 pm
Posts: 4
Irekz if its any help it only seems to do it if you have more than 1 pop3 account added


Top
   
 
irekz
 Post subject:
Posted: Mon Nov 06, 2006 10:11 pm 
Online
Site Admin

Joined: Sun Oct 12, 2003 9:12 pm
Posts: 263
Location: Krakow, Poland
Could you tell me type of your Windows? Also if you find any pattern - let me know I will investigate.
Sorry for your incovenience!
Irek


Top
   
 
busboy
 Post subject:
Posted: Tue Nov 07, 2006 1:25 am 
Offline

Joined: Sat Nov 04, 2006 3:06 pm
Posts: 4
Hi Irekz in reply i am running xp pro & sp2
i uninstalled it removed all trace of TH from reg
reinstalled with all default settings added 1 pop account it seemed 0k for a good few hours then added a second account still working fine (sending myself test emails through my outlook account) added my third account it checked it once then it exited the program it restarts runs for about 30min then goes again
Regards Busboy


Top
   
 
mrosner
 Post subject:
Posted: Wed Mar 07, 2007 6:02 pm 
Offline

Joined: Wed Mar 07, 2007 5:58 pm
Posts: 1
I'm finding that TrayHelper is closing after some amount of time for no apparent reason also. I'm using WindowsXP Pro 2002 w/ Service Pack 2. I only have 1 e-mail account configured.

Don't know what else might be special about my system.


Top
   
 
irekz
 Post subject:
Posted: Fri Mar 09, 2007 9:30 pm 
Online
Site Admin

Joined: Sun Oct 12, 2003 9:12 pm
Posts: 263
Location: Krakow, Poland
Hmmm sorry to hear that - in couple of days I will release TH 5.2 and then will try once again to investigate this problem.

Sorry for your inconvenience guys.
Kind regards!
Irek


Top
   
 
dba
 Post subject: Tray Helper closing
Posted: Tue Mar 13, 2007 4:54 pm 
Offline

Joined: Sat Oct 23, 2004 4:55 pm
Posts: 1
I've also been having the same problem for the last few days or so. I haven't seen any cause for it happening, I'm just aware periodically that it's disappeared from the system tray area when I realise that I haven't received any notification of email recently!
In case it helps, I've been using TH since September 2003 but this only seems to have happened since the update to version 5.1.


Top
   
 
 Page 1 of 1
 [ 9 posts ] 

Board index » TRAY HELPER releated » General discussion about Tray Helper (in ENGLISH)

All times are UTC [ DST ]


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum